Mobile device management (MDM) is a type of security software used by an IT department to monitor, manage, and secure employees' mobile devices (laptops, smartphones, tablets, etc.) that are deployed across multiple mobile service providers and across multiple mobile operating systems being used in the organization. MDM is a great way to expand the capabilities of traditional Remote monitoring and management (RMM).
MDM is typically a deployment of a combination of on-device applications and configurations, corporate policies and certificates, and backend infrastructure, for the purpose of simplifying and enhancing the IT management of end user devices.